general principles of effective communication pdf
Provision for Interaction and Participation in Oral Communication: In verbal communication, care should be taken to see that it does not become a monologue by the communicator. must be made at the high time, when needed to be communicated to the recipient. It is impossible to not communicate. Clarity of message – The subject-matter, which is to be communicated, must be clear. In planning communication, consult others to obtain their support as well as the facts. The information may be written or spoken, professional or social, personal or … Whenever possible, communicate something that helps or is valued by the receiver. To succeed in this employment agency industry you need to follow to these principles. The latter serves to fill some of the gaps and lapses in the formal channels. Principles of effective communication Executive summary This document brings together some general points about effective communication during a pandemic and also covers the specific issue about how best to communicate risk. When there is no error in interpretation and the sender gets correct feedback, then communication can be said to be effective. Economy 14. Messages should not be mutually conflicting – Messages should not be mutually conflicting and should be in line with the overall objectives and policies of the concern. The industrial problems may be minimized by establishing an effective system of communication because a sense of co-operativeness will make the industrial relations better. He should also clarify the purpose of communication to the receiver, apart from giving due attention to the aspects of timing of communication. 1. The communicator should select the proper medium by considering such factors as the nature of matter to be communicated, urgency of communication, distance between the communicator and the recipient of communication, etc. Any delay in communicating the messages will serve no purpose except to make them (messages) mere historical documents as they lose their importance and effectiveness by the lapse of time. Oral Communication at a Place Free of Noise and Distraction: The place where the manager addresses his subordinate(s) should not be noisy or cause distraction. Fast and automatic system of information flow should be built into the organisational structure, without affecting the accuracy of messages. Therefore, brevity is the soul of communication. Good Communication is Effective Communication. Therefore, the effective communication system is one which achieved its objectives. 6. Principles of Effective Presentations Every time you stand in front of a group, you must achieve two basic goals. 6. The idea behind emphasizing on the feedback aspect of communication is that it helps the sender to modify his subsequent communications in view of the reactions of the recipient – making for better and improved human relations. However, brevity of the message must not be sought at the cost of clarity or completeness of the message. Communicate for tomorrow as well as today. In verbal communication, the speaker should pay particular attention to the pitch and accent of his speech. And second, you need to communicate your person-ality — who you are as a professional and an individual. These are the ‘Ten commandments of good communication’. The purpose of communication is that the receiver of information should clearly understand its meaning. Communication networks refer to the routes through which communication flow to the destination person for whom it is meant. The language and style of communication should match the level of understanding of the receiver. In the business world everything starts and ends with courtesy and considerations. Content Filtration 6. This helps in increasing the effectiveness of communication considerably. So, the actions of the sender should not contradict his words or message. For a practical application of this principle, it is imperative that not only must the message be expressed in a pleasant and sound manner; but also the purpose of the sender in making communication, must be absolutely clarified. Complete information makes communication effective. 1. As it happens, there are few who react rationally to a communication. 9. According to Terry the principle of effective communication is ‘first to fully inform oneself.’ The clearer the thought the more effective is the communication. It is made to happen. It is essential for the sender of the message that he should know about the success of the message. The purpose for which communication was used must be achieved. The next stage is that the order should be accepted by the subordinate. In other words, it’s all about building trust. In this connection, the sender has to ensure the following: i. Informality, 9. Dale S. Beach has rightly said, “People think with their heart, and not with their mind.” Hence, a good manager has to decide the time of communication. This is used to draw out the other person. (g) The language employed in communication should be simple and easy to understand. It means communication should be in accordance with the policies laid down for it. Depending on the number of listeners, it should be in the manager’s cabin, conference room or at a place where the audience can pay undivided attention to every word spoken. For proper attention, the boss should note that he should not act in the manner he does not expect from others. The messages should be correct, authentic and accurate. 6. Information should be reliable. The communicator or the sender should observe the following principles for effective communication in all types of communication: The sender must use simple language and the language should be known to the receiver. Understand the physical and human environment when communicating. The communicator must have feedback confirmation from the recipient whether the messages communicated have been understood in the same sense in which the sender takes it and also whether the recipient is agreed or disagreed the proposal. The person who sends the messages is known as sender and the person who receives the message is known as receiver and the response to the message is known as feed back. A practical application of this principle requires that the message must be clearly expressed – whether made orally or in writing. The organisation structure of the unit consisting of physical setting and human setting must facilitate the process of communication. Empathy – In order to communicate effectively, the communicator should understand the receiver and develop better human relations with his subordinates. Avoiding ambiguity by correct punctuation, personal pronoun, proverbs, etc. Informal communication system should supplement the formal communication system. 5. There should be unambiguous language. Communication can be improved by the following suggestions made by the American Management Association: 1. In some cases, a series of communications may produce better results. Managers or executives should become much informal in their behaviour with his subordinates. Poor communication is the most frequently cited cause of discontent within organisations and it would be reasonable to expect that most employers are seeking to appoint people with good communication skills. From this point of view, communication is a product of a human being's survival. Lose its place in the business concern: -, 1 the receivers the talking, can... 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